Charging for delivery helps cover the cost of postage and packaging with any profits going directly back to The Charity and helping us to reach our goals of doubling survival and halving the harm.
Orders are typically taking 24-48 hours from receipt to being sent out, and we know that some of our customers receive their orders within 3-5 working days – BUT please allow for any postal delays, as once your parcel is with the Royal Mail we can’t track it or control how long it takes to reach you. We do ask our customers to allow up to 10 working days before contacting us about an order not being received.
Postage Costs
Our standard delivery costs for the UK will be as below.
| Subtotal of items | £0.00 – £34.99 | £35 – £49.99 | £50+ |
| Postage price | £4.99 | £5.99 | £6.99 |
We’ve recently updated our postage and packaging costs to better reflect the real cost of fulfilling your order. Rather than increasing our product prices, we’ve chosen to adjust P&P so you can still see exactly what you’re paying for.
Our P&P costs cover packaging, fulfilment, and Royal Mail Second Class delivery. Prices are based on the average weight of orders in each spend bracket. Heavier parcels cost more to send, and the higher the order value, the heavier your parcel is likely to be.
Any profit from postage goes directly to The Brain Tumour Charity, so every order helps make a difference.